Service Scheduling & Customer Success Coordinator

Posted 2 days 15 hours ago by Cargotec Corporation

Permanent
Full Time
Other
West Midlands, Dudley, United Kingdom, DY1 1
Job Description

Hiab in Dudley, UK, seeks a Customer Service Coordinator to optimise service scheduling and manage work orders in a hybrid setup. The role balances customer needs, technician availability, and operational constraints while promoting Hiab's service offerings.

You will contribute to proactive customer service, accurate reporting, and timely invoicing, strengthening service adoption and supporting growth. This is a collaborative, customer-focused position in a global leader.