Service Manager

Service Manager (Agriculture & Ground care)

Location: Scunthorpe, Lincolnshire (Accepting applicants from surrounding areas)
Salary: £46,000 - £50,000 per annum + Bonus
Benefits: Company Vehicle Pension Scheme Career Progression
Hours: Monday-Friday, Days
Contract: Permanent, 40 hours

Join a Leading Agricultural Specialist

Interaction Technical is partnering with a well-established and growing agricultural and ground care business to recruit an experienced Service Manager.

This is an excellent opportunity for a motivated manager with experience within the forklift, plant, material handling, construction equipment, or commercial vehicle sectors to take ownership of a busy service department.

You'll be responsible for leading a team of both Mobile Service Engineers and Workshop Engineers, ensuring high levels of customer service, engineering performance, workshop productivity, and service profitability.

If you're currently working as a Service Manager, Workshop Manager, Engineering Supervisor, Aftersales Manager, Service Supervisor, or Team Leader looking for the next step in your career, we'd love to hear from you.

What's on Offer?

• Competitive salary of £46,000 - £50,000 per annum
• Monday-Friday days role with excellent work-life balance
• Company vehicle or car allowance
• 25 days holiday + bank holidays
• Contributory pension scheme
• Ongoing management and leadership training
• Long-term career progression opportunities
• Stable and growing business with strong market presence
• Supportive senior leadership team

The Role Key Responsibilities

• Lead, motivate and manage a team of Mobile and Workshop Engineers
• Plan and coordinate engineer workloads, service schedules, and breakdown response activities
• Monitor service performance against KPIs and business objectives
• Support engineers with technical queries and escalation issues
• Ensure workshop operations run efficiently and productively
• Maintain strong customer relationships and handle service-related enquiries
• Drive service revenue growth and identify opportunities for improvement
• Ensure compliance with health and safety procedures and company standards
• Conduct performance reviews, training plans, and staff development activities
• Work closely with parts, sales, and senior management teams to support overall business performance

Leadership & Career Development

• Leadership and management training
• Operational and commercial development programmes
• Health & Safety qualifications
• Technical product training
• Senior management progression opportunities
• Regional leadership development pathways

This is a fantastic opportunity to join a business where strong managers are recognised, supported, and rewarded.

About You

We're looking for an experienced service professional with strong leadership skills and a background managing engineers within a technical environment.

Suitable Backgrounds Include

• Service Manager
• Workshop Manager
• Engineering Supervisor
• Aftersales Manager
• Field Service Supervisor
• Service Team Leader
• Operations Manager
• Agriculture Service Manager
• Plant Service Manager
• Commercial Vehicle Workshop Manager

Essential Requirements

• Previous experience managing engineering or service teams
• Strong understanding of service operations and customer support
• Experience within the agricultural, material handling, plant, construction equipment, commercial vehicles, or related sectors
• Excellent people management and communication skills
• Ability to organise workloads and maximise engineer productivity
• Commercial awareness and KPI management experience
• Full UK Driving Licence