Service Experience Lead: Workplace & EUC

CENTERPRISE INTERNATIONAL LIMITED is seeking a Service Experience Manager in Caerphilly. This role focuses on enhancing the service quality and user experience across managed services. Responsibilities include driving operational service excellence, managing major incidents, and fostering continual improvement initiatives.

The ideal candidate will have strong operational and communication skills alongside a background in MSP settings. The position offers hybrid working options and a comprehensive benefits package, including a non-sales incentive.