Service Desk Team Manager
Posted 6 hours 29 minutes ago by Capita Shared Services Limited
Permanent
Not Specified
Call Centre / Customer Service Jobs
County Antrim, Newtownabbey, United Kingdom, BT364
Job Description
As a Service Desk Team Manager, you'll lead and develop a team of Education-focused service desk analysts supporting teachers across Northern Ireland, working on a hybrid basis from Hillview House, Belfast. You'll be accountable for service performance, team capability, and continuous improvement, working closely with stakeholders to ensure operational excellence click apply for full job details