Service Desk Team Manager

Posted 6 hours 7 minutes ago by Capita Shared Services Limited

Permanent
Not Specified
Call Centre / Customer Service Jobs
County Antrim, Newtownabbey, United Kingdom, BT364
Job Description

As a Service Desk Team Manager, you'll lead and develop a team of Education-focused service desk analysts supporting teachers across Northern Ireland, working on a hybrid basis from Hillview House, Belfast. You'll be accountable for service performance, team capability, and continuous improvement, working closely with stakeholders to ensure operational excellence click apply for full job details