Service Desk Engineer - 365 & Identity Specialist

Medica Ireland is seeking a Service Desk Engineer to deliver high-quality 1st and 2nd line IT support for employees, radiologists, radiographers, clients and suppliers. You will manage incidents, requests, and user lifecycle tasks, ensuring SLA-compliant service delivery and effective escalation when needed.

Responsibilities include administering Microsoft 365, Entra ID, asset management, and collaboration with HR and system owners to onboard/offboard users and maintain IT governance in a