Service Desk Analyst
Posted 4 hours 18 minutes ago by Natural Resources Wales
£35,000 Annual
Permanent
Not Specified
Other
Not Specified, United Kingdom
Job Description
The role
To provide first line support as a single point of contact for NRW staff experiencing a range of technical problems. The postholder will work as part of a team acting as a gateway to high level (second and third line) technical services, and act as a subject matter expert for certain technologies, providing solutions to the majority of problems and requests at the desk (Service Desk typic click apply for full job details
To provide first line support as a single point of contact for NRW staff experiencing a range of technical problems. The postholder will work as part of a team acting as a gateway to high level (second and third line) technical services, and act as a subject matter expert for certain technologies, providing solutions to the majority of problems and requests at the desk (Service Desk typic click apply for full job details