Service Delivery Coordinator - Secure Infra & SLAs

BT plc is seeking a Service Request Co-ordinator in Chippenham to manage end-to-end service requests for our national infrastructure projects. The role involves coordinating with cross-functional teams to ensure timely, accurate delivery, providing frequent customer updates and handling escalations as needed.

The candidate will contribute to contract performance and customer satisfaction, with a focus on continuous improvement within a secure, desk-based environment.