Service Contract Renewal & Customer Experience Specialist

Mettler Toledo AG in the United Kingdom is seeking a Service Contract Coordinator to join our Service Contracts team. In this fast-paced role, you will manage contract renewals, support customer enquiries, and ensure service agreements are renewed accurately and on time.

You will collaborate with field sales teams and internal stakeholders, process amendments, maintain the Contracts Inbox, and perform proactive outbound calls to customers to boost retention and deliver an outstanding service