Service Colleague

Job Details

• Job Title: Service Colleague
• Location: Barnstaple
• Employment Type: Part time
• Contract Type: Fixed Term
• Shift Pattern: Nights
• Hours per Week: 19
• Pay Rate: £15.64 per hour
• Category: Retail Hourly Colleagues, Sales Staff
• Closing Date: 2 August 2026

Responsibilities

As a Service Colleague in our store team, you'll be at the heart of the customer experience-serving with heart at pride. You'll help stock shelves, unpack deliveries, pick online orders or even perfect pizzas, playing a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.

Key Qualities

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You're open to training and keen to build your skills.

What You'll Bring

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

Benefits

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
• Access to flexible pay, income tracker, financial coaching, exclusive savings account and more (Stream).
• Company pension.
• Wellbeing services: 24/7 virtual GP, 24/7 EAP service, free counselling, legal, mortgage, cancer and bereavement support.
• Asda Allies Inclusion Networks to ensure everyone is included.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme.
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.