Service Colleague

Overview

Job Title: Service Colleague
Location: FS - 1580 Tranent Subway
Employment Type: Full time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 36
Pay Rate: £12.71

As a Service Colleague in our food services team, you'll be at the heart of the customer experience-serving delicious food, keeping the environment clean and welcoming, and ensuring every customer leaves happy. You may prepare food, work the tills, or help with deliveries, contributing to the smooth running of branded outlets like Greggs, Subway, and Burger King. You'll be part of a friendly, fast-paced team where great service and teamwork are essential.

Responsibilities

• Provide friendly, efficient customer service in a fast-paced food service environment.
• Prepare food, operate tills, and assist with deliveries as required.
• Contribute to a clean, welcoming shop floor and branded outlets.
• Support teammates to ensure smooth daily operations and customer satisfaction.

What makes a brilliant Service Colleague

• Customer-focused: Enjoy helping people and creating a positive experience.
• Team player: Work well with others and support colleagues.
• Reliable: Turn up ready to work and take pride in performance.
• Positive attitude: Bring energy and enthusiasm to every shift.
• Willing to learn: Open to training and building skills.

What you'll bring

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced food service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

Benefits

• Colleague discount: 15% off shopping at Asda from day 1 for you and a nominated user.
• Discounts on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account.
• Company pension.
• Wellbeing support: 24/7 virtual GP, 24/7 EAP, free counselling, legal, mortgage, cancer and bereavement support.
• Inclusion through Asda Allies Networks to recognise and celebrate differences.
• Parental leave policies: maternity, adoption, paternity, shared parental leave, neonatal care leave, fertility treatment support.
• Colleague recognition programme and additional offers across services and activities.

Additional information

• We reserve the right to close this vacancy before the advertised closing date.
• Closing Date: 2 June 2026.
• Apply today by completing an online application.