Service Advisor Apprentice

H W Martin Fleet Maintenance Ltd have a vacancy for a:

Based at Blackwell, Derbyshire (J28, M1)

Competitive pay + Outstanding Training + other Benefits

The H. W. Martin Group are committed to building a first-class talented workforce, so that we can offer the very best service to our customers.

Our dealership is looking for a Service Advisor Apprentice who will complete a Customer Service Specialist (level 3) Apprenticeship Programme.

The Career

The apprenticeship programme is a bespoke programme developed specifically to ensure that you develop the knowledge, skills and behaviours required to become a Service Advisor within the automotive industry.

On successful completion of this apprenticeship you will be awarded the L3 customer service specialist apprenticeship standard as well as nationally accredited and recognised unit certificates covering sales and vehicle parts.

This level 3 apprenticeship develops advanced skills, knowledge and behaviours allowing you to become an expert in the organisations products and services. You will be a referral point who provides specialist information which supports sales, customer service and service departments in achieving key objectives.

You will also be eligible to join the Institute of Customer Service as an individual member at a professional level.

Over the duration of 18 months, you will receive a combination of face to face workplace visits with our specialist Skills Coaches, virtual classroom masterclass teaching seminars, workplace coaching and mentoring and online training and support.

About us

With extensive high-quality workshop facilities, H W Martin Fleet Maintenance Ltd provide maintenance solutions to the H.W. Martin Group fleet of nearly 1000 vehicles and equipment, we also have a long-standing list of commercial customers. The reliable and proactive service offered is widely recognised as being industry leading.

Next Steps

If you are looking for a new challenge and feel you have the skills to take on this role then please submit your CV.

We are an equal opportunities employer and welcome applications from any suitably qualified persons.

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