Service Advisor
Posted 16 days 3 hours ago by Breeze Motor Group
Breeze Motor Group currently have a fantastic opportunity for a Service Advisor to join our team based at our Volkswagen Passenger Car showroom in Poole. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £27,000 - £30,000 per annum plus benefits.
Are you passionate about providing exceptional customer service?
Ready to drive your career forward with one of the world's most iconic automotive brands?
Hours: 45 hours. Monday to Friday, 8am - 6pm (1 in 3 Saturday on a rota)
Responsibilities as our Service Advisor will include:
- Pro-actively contacting customers with progress of work updates
- Providing customer estimates according to company policy on schedules, time and pricing
- Notifying customers promptly of completion of work
- Ensuring customer awareness of all products and services available
- Producing invoices of work carried out
- Upselling various products
- Advising customers of necessary repairs
What we're looking for in our Service Advisor:
- Experience within sales, main dealer experience would be an advantage
- Possess good technical knowledge with ability to answer customer queries.
- Ability to multitask and use your own initiative when faced with challenges
- Excellent communication and computer skills
- Impressive organisational skills
- Ability to thrive within a team
- Extensive knowledge of CDK desirable, although training will be given
- Professional and courteous manner
In return, our Service Advisor will receive the following benefits:
- A competitive remuneration package
- A vibrant and professional working environment
- Comprehensive and continuous training
- Contributed Company pension scheme
- Life assurance scheme
- Retailer Staff Car Scheme
- Cycle to work scheme
- Free physio & chiropractic services
- Staff referral scheme
- 24/7 Health & Wellbeing support
- 50% off PURE gym membership
- 50% off campervan hire through Breeze Campers
- 24 days annual holiday, plus bank holidays (extra days given on length of service)
As an energetic, focused and thriving company, we believe our people are what sets us apart and drives our company forward.
If you feel you have the skills and experience to join us as our Service Advisor, please click apply now!