Service Administrator

Location: Thanet

Salary: Starting Salary £30,804.00 Per Annum, with opportunity for progression to £34,236.00

Contractual hours: 37 Hours per Week

Basis: Full time

Contract Type: Permanent / Full time

Job reference: TDC0886

Thanet District Council are looking for an enthusiastic, conscientious and motivated individual to work within our Building Control Department.

You will be joining a busy, friendly, supportive and professional team within a forward-thinking and innovative service which is driving change in technology to enhance the service we deliver and providing its officers with efficient and modern working practices supporting a great work-life balance.

• To deliver a high quality Building Control service to the public that is consistent and professional to ensure compliance with current legislation.
• Duties include processing Building Regulation applications, fee calculation, invoicing and checking validation, issue of related documentation.
• Manage Dangerous Structure notifications and registrations.
• To liaise with the public, external partner agencies and internal departments to increase effectiveness of regulation and enforcements.
• To acquire & maintain specialist expertise, relating to building control and the associated legislation.

Knowledge:

• Knowledge of Building Control legislation, processes and procedures are desirable although training will be provided to a suitable applicant.

Skills:

• Good communication skills are essential, together with the ability to provide excellent customer service and build professional relationships with service users.
• The ability to work with a team environment whilst being able to be focused on independent management of workload and goals.
• Good level of interpersonal and customer care skills.

Experience:

• Previous experience of working within the Built Environment or similar environment dealing with customers, the public and sensitive situations.
• Experience of administration within a highly competitive business environment would be advantageous and proven skills are essential.

• Competitive salary
• Flexible working hours
• Possibility of remote/hybrid working
• Flexible annual leave and working arrangements
• Local Government Pension Scheme membership
• Reduced cost leisure membership, including Theatre tickets and sporting activities
• An extensive Employee Wellbeing package

Application closing date:25/06/2026