Service Administrator
Posted 19 days 4 hours ago by Parkside Office Professional
£25,000 - £30,000 Annual
Permanent
Full Time
Other
Hertfordshire, Watford, United Kingdom, WD171
Job Description
- HYBRID WORKING
- JOINING A GLOBAL LEADER
- PROGRESSION WITHIN ROLE
- Dispatching engineer field work daily such as Repairs, Preventative Maintenance, Installations.
- Supporting field service engineers by managing parts ordering and stock transfers.
- Day to day managing of the Service Admin shared inbox dealing with all customer requests.
- Raising service contract quotes, progressing from acceptance to processing, reviewing existing contracts, sending renewals.
- You must have previous experience in a service administrator role within a busy department.
- To provide Customer Service Excellence for both verbal and written communications.
- Complete assigned tasks within tight timeframes.
- Co-ordinate with all departments within the Business.
- Be competent with Microsoft Office Package.
- Service Max, SAP and Contracts knowledge desirable.