Sensory Equipment Officer

Contract: Permanent
Closing date: Flexible
Interview date: TBC

We are looking for a dedicated and professional Sensory Equipment Officer to join our team, to deliver a high-quality service to our service users who are Deaf, Hard of Hearing or have Hearing Loss in Cumbria- South Lakeland ensuring the best support and advice on technical equipment is provided to meet their individual needs.

As part of the role, key responsibilities:

• Conduct assessments and provide technical equipment advice while maintaining professionalism and understanding risk management, safeguarding issues, and legislation.
• Proactively guide users to appropriate resources and manage stock control.
• Coordinate service user appointments with installation and repair services, conduct follow-up reviews, and reassess needs as required.
• Offer technical advice, stay updated with industry developments, attend relevant events, and adhere to organisational policies while promoting the BID mission statement and core values.

To be successful for this post:

• You will have strong interpersonal and communication skills
• You will have knowledge of risk assessment and risk management
• Have an understanding of relevant legislation and safeguarding procedures
• Have the ability to maintain confidentiality and adhere to data protection regulations
• You will have a commitment to continuous personal development and training