Senior/Staff Product Manager

About this role

At Blacklane, we are building the future of sustainable chauffeur driven mobility. The Marketplace team plays a crucial role in providing chauffeur partners with the right offers to help them fill their schedules and grow their businesses. We are seeking a Senior/Staff Product Manager to take ownership of this vital area, ensuring a seamless and optimized marketplace experience that supports our partners and guarantees guests a reliable and premium ride.

Responsibilities

• Drive the strategy and execution of features that show tailored offers to our partners, allowing them to pick those that align with their preferences.
• Own and optimize the end-to-end partner experience in the marketplace, from offer creation to selection.
• Collaborate cross-functionally with engineering, data, and operations teams to deliver impactful product improvements.
• Develop data-driven insights to identify opportunities that enhance the efficiency of our partner scheduling process and ensure no guest requests go unmet.
• Prioritize the right projects that align with business goals, balancing partner needs with guest experience requirements.
• Maintain a strong understanding of partner behaviors and market dynamics to adjust the marketplace strategy and product roadmap.
• Act as the main liaison between partners, product, and the wider business to ensure the marketplace achieves its goals.

Qualifications

• 5+ years of product management experience, at least 2 years as a Senior Product Manager.
• Proven success in managing end-to-end product lifecycles and launching data-driven product improvements.
• Strong analytical skills with a data-driven mindset.
• Excellent communication and stakeholder management skills, with the ability to articulate complex concepts to both technical and non-technical audiences.
• Experience working closely with engineering and design teams to deliver successful outcomes.
• Worked directly with Data Science or Machine Learning teams.
• Collaborative mindset and the ability to thrive in a fast- paced, agile environment.
• Bonus: experience in logistics, transportation, or B2B marketplace products.

Benefits

We offer a benefits package tailored to each location, supporting health, wellbeing, time off, learning, and local needs. Some of the benefits for this role and country include:

• Local perks - UK (London)
• 100% employer-paid health insurance for you and your dependents, with 24-hour GP access.
• 28 vacation days per year, increasing with tenure.
• Company pension with up to 5% employer contribution.
• Twice-weekly Just Eat lunch vouchers for UK hub employees.
• Your mental and physical health supported with Nilo and Wellhub.
• Continuous learning and certified coaching.
• Hybrid working: 3 days a week in our London office.
• Fair pay and shared success through our VSOP program.
• Mystery Rides: Quarterly voucher to enjoy personal trips around the world with Blacklane and experience our service from a guest's perspective.

We place great value on equal opportunities. Therefore, we welcome everyone to apply!

Do you have any questions or want to know more about our way of working? Feel free to contact us. We're happy to connect!

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Blacklane is backed by investors who share our vision: Mercedes-Benz Mobility, Tasaru, Sixt, Al Fahim Group, Alstin Capital, RI Digital Ventures, and B2venture.