Senior Warehouse General Manager - Contract Logistics

Senior Warehouse General Manager - Contract Logistics Location: Kettering, Northamptonshire (NN14) Salary & Package: £90,000 to £100,000 + Company Car / £7k Car Allowance + Bonus & Benefits The Opportunity

Loom Talent are supporting a leading 3PL business with the appointment of a Senior Warehouse General Manager - Contract Logistics to lead a large-scale, multi-user distribution operation in Kettering.

Operating across both open and closed book contracts, the site provides bulk warehousing and distribution solutions for a diverse portfolio of customers, creating an operation that requires strong commercial awareness alongside first-class operational leadership.

The Role & Key Responsibilities

This is a senior, site-wide leadership role with responsibility for the performance, people, customers and continued development of the operation.

Operational Leadership

• Take full responsibility for the day-to-day performance of the multi-user operation, ensuring consistently high standards across safety, service, quality, productivity and cost.
• Lead through the senior management team, creating clear accountability while ensuring the right structure, capability and operational disciplines are in place.

Customer Management

• Act as the senior operational contact across a portfolio of key customers, building strong relationships and ensuring contractual and service commitments are consistently achieved.
• Lead customer reviews and development plans, balancing individual customer requirements with the wider demands and priorities of a multi-user operation.
• Own the site's financial performance, including budget, cost control and profitability across a mix of open and closed book contracts.
• Identify opportunities to improve productivity, utilisation and commercial performance, while supporting contract renewals, development and new customer opportunities.

People & Culture

• Lead, coach and develop the management team, building succession plans and creating a high-performance culture centred around accountability, engagement and visible leadership.
• Champion health & safety, compliance and colleague development, ensuring strong standards are embedded throughout the operation.
• Challenge existing ways of working and drive improvements across service, cost, productivity, process and overall operational performance.
• Maximise the utilisation and commercial potential of the facility while supporting customer implementations, operational change and future growth.

Above all, as the Senior Warehouse General Manager - Contract Logistics, you'll be a credible operational leader who can balance people, customer, commercial and operational priorities within a fast-moving contract logistics environment.

The Candidate

We are looking for an established General Manager, Senior General Manager, Site Director or senior operational leader from within a warehouse biased 3PL contract logistics environment.

The successful candidate will have the following skills & experiences: You will ideally bring:

• A Logistics Distribution and Supply Chain background - Essential.
• Significant leadership experience within large-scale warehousing and distribution - Essential.
• Experience operating within a multi-user 3PL environment - Essential.
• Strong understanding of open and closed book commercial models - Essential.
• Full site or significant P&L responsibility of in excess of £10m - Advantageous.
• Excellent customer and stakeholder management capability - Essential.
• A track record of developing management teams and improving operational performance - Essential.
• Strong knowledge of warehouse productivity, labour planning, cost management and continuous improvement - Essential.
• The ability to operate strategically while remaining visible and connected to the day-to-day operation - Essential.
• Commutable to the Kettering region 5 x days per week - Essential.

The Salary & Package:

• Company Bonus Scheme
• 25 + 8 Holiday entitlement
• Family Private medical cover
• 3 x Annual Salary Death in service

This is an opportunity to take ownership of a significant operation within an established 3PL business, with genuine autonomy to shape its future performance.

You'll inherit an established customer base and operation, while having the opportunity to improve performance, develop the leadership team and support the continued growth of the site and wider business.