Senior Visual Designer

Senior Visual Designer - JP Morgan Chase - London - 6 months contract - Onsite - PAYE

We are seeking a Senior Visual Designer to join Chase UK, JP Morgan's International Consumer Bank, in London on an initial 6 months contract.

We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and UK, and we're now focused on European expansion - but how we do things here is a little different.

Chase is building the bank of the future, and our digital platforms are central to this vision. As a Senior Visual Designer within our International Consumer Bank, you'll play a pivotal role in shaping high-quality web experiences that are on-brand, effective, and consistent across multiple markets. Based in London, you'll help elevate our web presence-ensuring what works for one market can scale and succeed in others.

Part of Design & Customer Experience (DCE), you'll guide the visual design direction for our website alongside another Visual Designer, collaborating closely with marketing, product, and technology teams. This is a hands-on role-bringing deep expertise in crafting exceptional, on-brand web experiences for leading brands. Your work will focus on delivering engaging, user-centred digital experiences that educate customers, drive consideration, and support acquisition goals. While creativity is important, your strength lies in understanding what makes a web experience truly effective-balancing brand, usability, and performance.

What You'll Do:
* Visual Design Direction: Guide the visual direction for Chase's web presence, ensuring consistency, brand alignment, and high standards across markets.
* Exceptional Web Experiences: Hands-on design and delivery of web interfaces, applying mastery of motion, typography, iconography, colour, and interaction design to create distinctive, memorable experiences that are both beautiful and effective.
* Brand Implementation: Interpret and apply Chase's brand identity with depth and nuance, creating immersive web experiences that set the standard for brand expression for web across different markets.
* Support Marketing & Acquisition: Collaborate with marketing teams to design visual solutions that inform, inspire, and convert customers, supporting the marketing funnel across web.
* Funnel Optimisation: Use data and insights to inform design decisions that improve customer journeys and drive acquisition performance.
* Technical Partnership: Work closely with engineers to ensure designs are feasible, performant, and aligned with technical and regulatory guardrails.
* Design Guidance For Web: Guide and mentor other designers, providing feedback, direction, and support to ensure high-quality outcomes and consistency across projects.
* Immediate Impact: Bring your expertise to deliver immediate value, working autonomously and collaboratively to drive projects forward.
* Cross-Functional Collaboration: Partner with UX designers, content writers, and business stakeholders to deliver cohesive web experiences.
* Design System Contribution: Evolve and maintain our web design system for use across multiple markets, ensuring brand consistency and scalability.
* Visual Governance: Champion high standards for visual quality, accessibility, and usability.
* Stakeholder Communication: Present and articulate design concepts and rationale to stakeholders at all levels with clarity and confidence.

What You'll Bring:
* Proven Expertise: Senior or Lead Visual/UI Designer with demonstrable experience crafting exceptional, on-brand web experiences for reputable or leading brands. Your portfolio showcases hands-on mastery of visual craft and strategic thinking.
* Visual Design Mastery: Deep expertise in motion, typography, iconography, colour, and interaction design, with a proven ability to apply these skills hands-on to create effective, engaging web experiences across different markets.
* Brand Understanding: Deep understanding of brand identity systems and proven ability to interpret and bring them to life through immersive, engaging web experiences.
* Marketing Mindset: Experience designing for the marketing funnel, with an understanding of how web design supports education, consideration, and acquisition.
* Technical Fluency: Strong awareness of web technologies, performance considerations, and the importance of working within technical and regulatory guardrails.
* Data-Driven Approach: Experience using analytics and insights to optimise design for performance and conversion.
* Design Direction: Experience providing design direction, feedback, and guidance to other designers, helping elevate their work and maintain quality standards.
* Self-Starter: Ability to quickly integrate into a team, understand context, and deliver high-quality work with minimal ramp-up time.
* Collaboration Skills: Experience working with UX, engineering, and marketing teams to deliver integrated solutions.
* Design Tools: Mastery of Figma, Adobe Creative Cloud, and modern design systems.
* Communication: Ability to clearly present and advocate for design solutions to diverse audiences with confidence and clarity.
* Education: Bachelor's degree in Graphic Design, Visual Communication, User Interface Design, Interaction Design, Digital Media, or a related field, or equivalent professional experience.

If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more.

We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you.

This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.