Senior Vice President, Billing Manager Manchester, Greater Manchester, United Kingdom Billing S ...

Senior Vice President, Billing ManagerManchester, Greater Manchester, United KingdomSenior Vice President, Billing Manager At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what is all about. Join us and be part of something extraordinary.We're seeking a future team member for the role of Senior Vice President, Billing Manager to join our Billing Platform team. This role is in Manchester.In this role, you'll make an impact in the following ways: Manage the workflow within the team and align team resources accordingly to complete the required tasks. Understand all processes and procedures and be able to undertake all tasks wherever necessary. Suggest efficiencies and improvements and be able to advise on best practice. Enforce an effective control environment around the entire billing related processes. Ensure the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented. Play leading role in maximising the efficiency and effectiveness of the firm's approach to pricing schedules, including identifying opportunities to prevent revenue leakage. Recruit, direct, motivate and develop staff, maximising their individual contribution, professional development and ability to function effectively with their colleagues as a team. Manage complex external client issues and escalations through resolution. Deliver onboarding workshops to ensure new clients understand our billing and commission cycles. Provide extensive expertise in communicating needs and issues with internal and external clients and serve as a subject matter expert for advanced team issues.To be successful in this role, we're seeking the following: Proven experience of managing Billing/Finance Operations processes, preferably within the securities industry. Strong controls and process experience. Ability to demonstrate strong stakeholder management. Advanced Excel knowledge. Proven ability to lead, coach, and mentor junior staff, including supervisory review, training, and approval responsibilities. Experience in managing an offshore team is preferrable.At BNY, our culture speaks for itself, check out the latest BNY news at: Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 "Most Just Companies", Just Capital and CNBC, 2025Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.