Senior Specialist, Customer Engagement, Switzerland 60%

Our client, a dynamic pharmaceutical organization, is looking for a new team member for a temporary assignment with an immediate start as:
Senior Specialist, Customer Engagement, Switzerland 60%
Your key responsibilities will be:
Oversee and ensure the successful implementation of customer engagement activities, including congresses, webinars, and digital communications, in line with affiliate plans.
Ensure compliance with administrative processes related to these activities by collaborating with cross-functional teams and global colleagues.
Gather and analyze insights through CRM system management and customer data development to support strategic decision-making.
Your responsibilities will also include:
Provide data analytics support to enhance strategies for internal colleagues and key functions.
Minimize risk and ensure comprehensive due diligence by negotiating contracts and working closely with internal stakeholders.
Monitor performance against KPIs and collaborate with distributors to recommend corrective actions as needed.
Contribute to building Client's Vaccines commercial organization in a dynamic team focused on expanding Client's presence in new markets.
Adhere to corporate policies and procedures, as well as healthcare laws and regulations.
The key Client Mindsets you'll need to succeed in the role:
Prioritize the Platform: This role will require a focus on Client's broader mission, ensuring that all activities align with our commitment to pioneering mRNA technology.
Question the Status Quo: Embrace new ideas and innovative approaches to engage customers in a competitive landscape, helping Client set new standards for customer engagement.
Here's What You'll Need (Minimum Qualifications)
Bachelor/Master/PhD's Degree with progressive excellence in pharmaceutical/biotech sales, marketing and/or tender management, with a preference for prior experience in vaccines.
Demonstrated track record of building and driving volume and profitable revenue growth with key corporate or public sector accounts.
Understanding of the Swiss Healthcare system, of health policy and health care system stakeholders at national, cantonal and local level.
Here's What You'll Bring to the Table (Preferred Qualifications)
Proven track record in leading customer engagement and value-driven projects, particularly in developing and deploying MVPs.
Strong customer centric mindset across the various dimensions of the role.
Understanding of digital tools and softwares to support Client's communication objectives.
Ability to translate customer insights into actionable value solutions.
Expertise in project management, particularly in the development and roll-out of new offerings.
Embracing Client mindsets - especially for dynamic range, digitize everywhere and pivot fearlessly based on new data as well as obsess with learning.
Fluent in German, with strong business English skills.
French, Italian or other national language is a plus
Must be comfortable with ambiguity and a fast-paced, highly dynamic environment that is being defined. in real-time. You should be driven and willing to think creatively and pursue new or novel approaches to business and market development.
Excellent communication, presentation, collaboration and influencing skills across internal and external stakeholders.
Excellence in both strategy setting and simultaneous execution.
A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative.
Don't miss this great opportunity and apply today! jidcd0b55ca jit0623a jiy26a