Senior SMB Customer Success Manager Hospitality Tech

A dynamic hospitality tech company in London seeks a Senior Customer Success Manager to manage about 100 SMB customer accounts. The role involves driving customer satisfaction and retention while collaborating closely with multiple stakeholders. Candidates should have 3-5 years of relevant experience in hospitality or related fields, possess strong communication skills, and deliver data-driven decisions. Expect a hybrid work environment with generous benefits, including extensive paid leave and support for learning and development.