Senior Site Reliability Engineer

Senior Site Reliability Engineer page is loaded Senior Site Reliability Engineerlocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 20, 2025 (28 days left to apply)job requisition id: 133762 End Date Tuesday 21 October 2025 Salary Range £81,999 - £91,110 Flexible Working Options Hybrid Working Job Description Summary . Job Description JOB TITLE: Senior Site Reliability Engineer SALARY: £81,999 - £91,110 per annum LOCATION: London HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sitesJoin our Payments Lab team as a Senior Site Reliability Engineer and help shape the future of retail banking as we undergo the largest transformation in the UK banking industry. About this opportunity The Payments Lab team is at the heart of retail banking innovation, delivering new initiatives such as Request a Payment and enabling cash deposits at your local pay point store. As part of the Consumer Servicing & Engagement (CS&E) Platform, we are modernising our tech stack and building new capabilities using the latest technologies across Cloud and Mobile.The Consumer Servicing & Engagement (CS&E) Platform delivers a unified digital servicing proposition for personal customers on the device of their choosing, giving the best digital customer experience to increase engagement and options for self-service.We build deeper and more trusted relationships with our customers and support them to improve their financial lives by offering valuable, engaging and human-like digital banking experiences. We grow customer satisfaction and trust through simple, helpful and personalised experiences that they love.We provide and guide our 25M+ customers to complete and easy-to-use self-serve offerings where they can do (almost) everything they want within digital. We deepen valued customer relationships, helping them build financial resilience, by understanding what they need and when. Day to day, you will • Apply best practices in observability, automation, capacity planning and DevOps • Work alongside other SREs in Consumer Servicing to maintain application stack reliability across the Group • Apply your knowledge in architectural build systems to maintain a resilient and scalable system • Create documentation that establishes the SRE function within the platform backed by best practice that capture the guidelines to be met by incorporating existing documentation • Provide a framework in which to operate the cloud systems under • Lead the transition to cloud infrastructure and improve observability across systems • Identify and eliminate toil through automation • Manage incidents and post-mortems to improve service reliability • Mentor engineers and support team development • Collaborate with Product Owners to balance operational and development priorities Why Lloyds Banking Group Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too. What you'll need: • Prior Banking or Financial Services industry experience or an understanding of the UK regulatory bodies that govern the industry • Demonstrable experience with Cloud & Infrastructure: GCP preferred (GKE / Dataflow / Spanner / Cloud Logging and IAM) • Strong background in Monitoring & Observability: Dynatrace preferred or Datadog or ELK • Prior System Engineering and Networking experience in Linux preferred or Windows • Demonstrable experience in Python/Go or Java programming/automation and scripting languages • Deep Knowledge on Docker and Kubernetes • Demonstrable understanding of REST / gRPC APIs • Familiarity with Ci/CD scripting using Jenkins or Harness • Prior experience in Incident Response / troubleshooting and Chaos Engineering • Understanding of Performance Testing and Capacity Planning And any experience of these would be really useful: • Prior experience of AI/ML • Prior Banking or Financial Services industry experience or an understanding of the UK regulatory bodies that govern the industry About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide-ranging benefits package, which includes: • A generous pension contribution of up to 15% • An annual performance-related bonus • Share schemes including free shares • Benefits you can adapt to your lifestyle, such as discounted shopping • 30 days' holiday, with bank holidays on top • A range of wellbeing initiatives and generous parental leave policies At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.