Senior Service Designer: Lead End-to-End Service Design

A leading design organization in Edinburgh is seeking a Senior Service Designer to oversee the end-to-end design of service journeys. The ideal candidate will have a minimum of two years' experience in service design, providing expert knowledge and engaging with stakeholders to ensure services meet user needs. This role involves visualizing processes, facilitating workshops, and mentoring others, contributing to a mission of better service delivery and customer satisfaction.