Senior Service Designer - SC Cleared - Inside IR35 - Hybrid, Bucks

Senior Service Designer - SC Cleared - Inside IR35 - Hybrid, Bucks

One of our government clients is looking for an experienced Senior Service Designer to join them for a 6 month contract. They are offering £487 per day INSIDE IR35.

Our client is based near Milton Keynes - commutable from Northampton, East Midlands, Bedford, Luton or Central London. They are offering hybrid working, with 3 days per week onsite.

This role is working in a Security Cleared environment. You will need to be SC or DV (developed vetting) cleared or eligible to undertake SC or DV Security Clearance.

As the Senior Service Designer, you will contribute to the development of service designs, standards and guiding teams and stakeholders to deliver secure, scalable, and supportable services that meet user and business needs.

Skills and Experience Required:

• Holds professional level certifications such as ITIL (Foundation or higher), BCS Certificate in Service Design, ISO/IEC 20000 Practitioner (Service Management Standard), Service Integration and Management (SIAM), Lean Six Sigma, TOGAF, AgilePM, or equivalent experience
• Translate business, user, and operational requirements into coherent, efficient, and cost-effective service designs. Creating end to end Service Design Packages (SDPs).
• Understand Agile and user-centred design approaches, and how they integrate with service delivery.
• Experience leading and line managing Service Designers, providing direction, coaching, and professional development to build capability and excellence across functions.
• Track record of engaging with stakeholders and governance forums to provide clear, evidence-based service advice.
• Experience designing secure or air-gapped platforms within the government sector.
• Knowledge of NCSC, GDS, and UK government security frameworks, including Secure by Design, Cloud Security Principles, Government Functional Standards, and the Technology Code of Practice.
• Demonstrate in-depth understanding of service design principles, IT service management frameworks (eg ITIL), and end-to-end service life cycle management.
• Understand enterprise and technical architecture concepts, ensuring service designs align with strategic and operational objectives.
• Lead co-design workshops and apply human-centred design methods to solve strategic problems.
• Awareness of accessibility, inclusion, and usability standards within digital and operational service design.
• Experience of designing for government security classification OFFICIAL and above. (Desirable)
• Awareness of AI technologies to enable operational efficiency and data-driven decisions. (Desirable)

If you think you'd be a good fit for this role, please apply here. We look forward to hearing from you!