Senior Service Design & Customer Transformation Lead

A leading global consultancy firm is seeking a Senior Manager for Customer Transformation in Belfast or Derry. The role requires a dynamic Service Designer who translates insights into user-centric digital solutions while leading a team. Responsibilities include designing holistic services, managing cross-functional teams, and engaging stakeholders. The ideal candidate possesses extensive experience in Service Design, strong communication skills, and a degree in a related field. This position emphasizes innovation and effective problem-solving to enhance user experience.