Senior SaaS Support Engineer - Remote (Ireland)

Posted 6 days 15 hours ago by Salesforce, Inc.

Permanent

Full Time

Other

Dublin, Dublin, Ireland

Job Description

Salesforce, Inc. in Ireland is seeking a Senior Technical Support Engineer to join our Qualified team. You'll handle complex product issues, support our Success Architect group, and connect support with engineering to improve the customer experience.

The ideal candidate has 5+ years in B2B SaaS support, strong Salesforce knowledge, and excellent communication skills. You'll work remotely from Ireland, collaborating with cross functional teams to diagnose problems, triage bugs, and drive customer