Senior SaaS Customer Success Leader - Remote (UK/Portugal)

A leading technology solutions provider is seeking a Senior Customer Success Manager to oversee multiple medium and large accounts within the Duck Creek framework. This role requires at least 6 years of SaaS experience and involves closely working with customers to understand their goals, manage relationships, and drive product adoption. You will act as the primary contact between the customer and Duck Creek, ensuring customer satisfaction and success throughout the lifecycle of the account. Join a flexible-first employer that values collaboration and innovation.