Senior Recruitment Consultant

Job Title: Senior Recruitment Consultant

Department: Employment and Skills

Location: Uxbridge, Middlesex

Salary: Competitive

Hours: 37.5 hrs per week

Job type: Permanent

Direct Report: CEO

The role: This role works closely with employers to identify and secure vacancies and work placement opportunities for our customers. You will quickly build relationships with local employers and match their employer needs to the customer requirements to meet our targets. Reporting to the Quality and Training Manager you will have excellent verbal and written communication skills and will be an artful influencer and negotiator.

The post holder will

• Engage employers (local and national) to secure job opportunities and create new vacancies for Clients by matching PWL services with employer needs.
• Actively promote PWL Services to employers, schools, partners and potential clients.
• Continue to develop and maintain strong relationships with employers with whom PWL's clients have been placed to ensure that PWL are aware of and address any issues with regards to customers or levels of service.
• Work with employers to ensure that they look to PWL to support them with their long-term recruitment, training and business support needs.
• Deliver high levels of job sustainability, customer and employer satisfaction and quality of service.
• Develop an in-depth knowledge of the local labour market and employers and be aware of national labour market trends and developments.

Key Duties

• Actively engage employers by a mixture of appropriate and cost-effective communication channels.
• Build a strong working relationship with employers to meet contractual and PWL targets.
• Maintain and update details of employers on relevant systems ensuring all data is up to date for those records where the post holder is the 'relationship' manager.
• Cascade new opportunities to relevant staff, customers and partners through use of relevant systems and ensure all potential leads are followed up and maximised.
• Provide accurate information regarding anticipated requirements for numbers and types of placements/work opportunities.
• Provide feedback on employer demand and requirements to influence PWL product development.
• Adhere to PWL's standards for quality, equality, health and safety, safeguarding and sustainability.

Experience

• Experience of employer engagement, marketing and selling in a recruitment or other service environment.
• Able to demonstrate success in building and maintaining effective business relationships with internal and external customers.
• Demonstrate continued success of having met and exceeded stretching targets.
• Knowledge of local labour market and employment trends, business threats and opportunities, also commercially aware.
• Proven sales and selling capability with high levels of quality in delivery.
• High levels of time management and planning ability.
• Knowledge of Government funded programmes.
• Excellent verbal and written communication and influencing skills.
• Able to identify and maximise business opportunities.
• Excellent listening and understanding skills.
• Highly developed customer service skills.
• Self-starting, self-motivated & team player.
• Enthusiastic and confident.
• Proven communication, relationship building and organization skills.
• Flexible and adaptable with great attention to detail.

This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder will need to be flexible in developing the role in conjunction with the line manager. The post holder may be asked to carry out any other delegated duty or task that is in line with their post.

Competency

• Team working & relationship building: The ability to receive, understand and convey information and ideas effectively to others.
• Personal development: The ability to develop oneself to one's full potential applying technical and/or professional knowledge & expertise.
• Motivation and commitment: The ability to display motivation, commitment, perseverance and conscientiousness to achieve services and deliver solutions that best meet the needs of the customer.
• Open mindedness: The ability to approach things freshly, with an open mind, and adapt to change.
• Persuasion: The ability to persuade others whilst respecting their concerns, motives or feelings.
• Process orientation: The ability to use processes, information and knowledge to generate outstanding results.
• Decision making: The ability to make effective decisions that optimises results.
• Logical thinking: The ability to think in a logical and orderly fashion.
• Research skills: The ability to source and research different pieces of information and data using formal and informal channels.
• Collaborative working: The ability to work with internal and external providers to optimise the PWL offer.
• Sales and commercial: The ability to generate and manage sales and sales-related activities and processes designed to meet/ exceed agreed targets, ensuring cross selling of other company services where appropriate.
• Planning and delivery: The ability to plan, monitor and deliver quality work to meet targets and performance standards.
• Organisation and planning.
• Flexibility & adaptability.
• Decision making.
• Analytical thinking.
• Being well informed.
• Partnership working.
• Results orientated.
• Self development: Self development, technical & professional expertise.
• Diversity and inclusion: The ability to be aware of oneself, building mutually beneficial and productive relationships both internal and external to your team, while respecting others & valuing diversity.