Senior Project Manager

Senior Project Manager - Supply Chain Transformation - 9-month FTC - 3 days per week

Reports To: Programme Manager
Line Management Responsibility: No

Role Overview

As a Senior Project Manager within the Group Transformation team, you will lead the delivery of complex, strategic supply chain and operational transformation initiatives across the JD Group.

You will be responsible for the end to end delivery of high priority projects that enhance operational efficiency, improve service levels, increase supply chain resilience, and support the delivery of the JD Group strategy.

Working closely with Supply Chain leadership, Distribution Centres, Logistics teams, Technology, Finance, Commercial functions, and external partners, you will ensure projects are delivered to agreed time, cost, quality, and business benefit targets.

You will lead major supply chain initiatives independently or as part of a wider programme team, bringing strong project management expertise alongside a deep understanding of supply chain operations, processes, systems, and performance drivers.

Quality, agility, and continuous improvement will be at the heart of everything you do, ensuring transformation initiatives deliver measurable operational benefits whilst maintaining excellent customer and colleague experiences.

Responsibilities Project Delivery & Governance

• Lead and manage supply chain transformation projects, ensuring intended business outcomes are achieved and delivered on time, within budget, and to agreed quality standards.
• Define and document clear project objectives, scope, deliverables, success criteria, and measurable operational benefits.
• Establish and maintain effective governance structures that support decision making, risk management, and benefit realisation.
• Ensure projects align with broader supply chain and business strategies, including network growth, operational efficiency, customer service, and cost optimisation objectives.
• Actively assure project delivery through robust planning, controls, and adherence to established project management best practices.
• Maintain high quality project documentation in accordance with PMO standards and governance requirements.
• Produce clear and timely project status reports, steering committee updates, and executive communications.

Supply Chain Transformation

• Lead initiatives across supply chain and wider business functions.
• Work closely with operational leadership teams to deliver defined business outcomes.
• Ensure business readiness and successful adoption of new processes, systems, and ways of working across supply chain functions.
• Support the delivery of strategic supply chain initiatives, including systems implementations and operational change programmes.

Stakeholder & Supplier Management

• Build strong relationships with stakeholders across Supply Chain, Logistics, Commercial, Technology, Finance, People and Operations functions.
• Develop and execute stakeholder engagement plans to ensure effective communication and alignment throughout project delivery.
• Work collaboratively with third party logistics providers (3PLs), software vendors, systems integrators, consultants, and delivery partners.
• Manage supplier performance, deliverables, dependencies, and contractual commitments to ensure successful project outcomes.
• Facilitate workshops, governance forums, and decision making sessions with senior stakeholders.

Planning, Risk & Commercial Management

• Develop and maintain project plans, schedules, dependencies, RAID logs, resource plans, and milestone tracking.
• Identify and secure the resources required to successfully deliver project objectives.
• Proactively identify risks and issues that could impact operational continuity, implementation timelines, customer service, or business outcomes.
• Develop mitigation strategies and contingency plans to minimise delivery risks.
• Manage project budgets, benefits tracking, forecasts, and financial reporting.
• Ensure all project changes are assessed, approved, and controlled through formal governance processes.
• Track and report operational and business benefits against agreed targets.

Continuous Improvement & Leadership

• Conduct post implementation reviews to ensure benefits are realised and lessons learned are captured and shared.
• Promote continuous improvement and Lean principles across project delivery and supply chain operations.
• Identify opportunities to improve delivery methodologies, governance, and project effectiveness.
• Coach, mentor, and support Project Managers across the transformation community.
• Contribute to the development of project management standards, tools, and best practices.

Skills & Experience Professional Experience

• 8+ years of project management experience, with significant exposure to supply chain, logistics, fulfilment, warehousing, or operational transformation environments.
• Proven track record delivering large scale supply chain transformation programmes and operational change initiatives.
• Experience managing projects involving warehouse operations, logistics networks, inventory management, fulfilment, planning, procurement, or supply chain technology platforms.
• Strong experience working with operational leaders, third party logistics providers, technology vendors, and senior executives.
• Experience within retail, e commerce, distribution, FMCG, manufacturing, or logistics environments is highly desirable.

Supply Chain Expertise

• Strong understanding of end to end supply chain operations and processes.
• Knowledge of warehouse management, inventory control, transportation, fulfilment, demand planning, and logistics operations.
• Understanding of supply chain KPIs

Project & Programme Management

• Expertise in Agile, Waterfall, and hybrid delivery methodologies.
• Proficiency in project management tools including Microsoft Project, JIRA, and related applications.
• Strong planning, budgeting, resource management, governance, and risk management capabilities.

Supply Chain Technology

Experience delivering or supporting projects involving:

• Warehouse Management Systems (WMS)
• ERP platforms
• Automation and robotics technologies
• Data and reporting platforms
• Inventory management systems

Leadership & Communication

• Excellent stakeholder management and influencing skills.
• Strong executive presentation and communication capabilities.
• Ability to lead cross functional teams within complex operational environments.
• Demonstrated success in driving organisational change and business adoption.

Continuous Improvement

• Process optimisation and operational improvement expertise.
• Lean, Six Sigma, and value stream mapping experience.
• Strong analytical and problem solving skills with a data driven approach to decision making.

Preferred Certifications

• PMP (Project Management Professional)
• PRINCE2 Practitioner
• PgMP (Program Management Professional)
• PMI ACP (Agile Certified Practitioner)
• Lean Six Sigma Green Belt or Black Belt