Senior Product Manager

Role

Senior Product Manager (IC)

Location

London HQ (Oval) Hybrid (3 days in office)

Type

Full-time

Responsibilities

• Frame real problems and find the shortest path to proving or disproving them
• Combine qualitative insight with quantitative data to guide priorities
• Work closely with design, engineering and ops to ship, learn and repeat
• Define success metrics that link to business outcomes
• Keep improving how we do product at Zen through better tools, habits and feedback loops

You'll be in the thick of it: shaping, testing, talking to users, untangling blockers and helping the team focus on what moves the needle.

Qualifications

• 5-8 years building and scaling digital products or systems with measurable impact in a marketplace business; extra credit for experience in EdTech or adjacent verticals
• Experience running discovery, experiments and delivery end-to-end
• Comfort working with data (spreadsheets, dashboards, SQL if needed)
• Strong collaboration with engineers, designers and operations
• Evidence of making complex systems simple and usable
• Ability to mediate and align diverse perspectives, and to lead when appropriate and step back when others can drive the work
• Restless learner who turns uncertainty into actionable experiments and moves quickly once clarity emerges
• Enjoys learning, shipping, and seeing tangible change

Benefits

• Work that directly improves children's futures
• Competitive salary and stock options
• 25 days holiday plus bank holidays
• Health and life insurance
• Cycle to Work and Electric Vehicle schemes
• Coaching and development support
• A culture that values clarity, pace and sustainability alongside human kindness and understanding

Diversity & Inclusion

At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all.

We welcome applicants with diverse backgrounds and different experiences and perspectives, just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people's voices are heard and all our team can look forward to coming to work.

We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we've had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.