Senior Processing Technician

Our client is a well-established, dynamic and independent Lloyd's Broker with a strong reputation for delivering specialist insurance solutions across the London Market. Known for its technical expertise, client-focused approach and collaborative culture, the business has built long-standing relationships with clients and insurers alike. Offering a supportive working environment and genuine opportunities for career development, it is an excellent choice for insurance professionals looking to progress their careers within a respected and growing organisation.

A new opportunity has arisen for a Senior Technician to provide post-placement technical support for the processing of US and International Non-Marine risks placed into the Lloyd's and London Market via the Open Market, Binders and Lineslips. In addition to managing a varied technical workload, you will play a key role in mentoring and supporting two Technicians, ensuring the efficient delivery of high-quality service and maintaining technical standards across the team.

Role Responsibilities

• Premium processing for US and International Non-Marine Open Market, Binding Authority and Lineslips risks
• Bordereaux processing and submissions
• Provide advice, training and guidance to Junior Technician's
• Check and process Market Reform Contracts (MRCs), endorsements, certificates, evidence of cover and other market documentation.
• Ensure accurate entry and maintenance of risk information within broking and processing systems.
• Submit risks via London Market systems including Whitespace/PPL, Xchanging, IMR and other market platforms where applicable.
• Producing and issuing LPAN's, Credit and Debit notes
• Process premium and policy transactions in accordance with company procedures.
• Ensure all documentation is complete, accurate and compliant before market submission.
• Liaise with Brokers, Underwriters, clients and third-party service providers to resolve technical queries efficiently.
• Responding to Velonetic/Xchanging queries providing timely and efficient resolutions
• Act as the team's technical expert for complex risks and processing queries.
• Keep up to date with Lloyd's market changes, regulatory developments and industry best practice.

Experience Required

• 10 years + experience required within a Technical Processing role for a Lloyd's accredited Broker
• Experienced in performing post-placement duties for Open Market and Binding Authority placememts (desirable)
• Experience in Lloyd's processing systems (Xchanging, IMR etc)
• Provide expert techncial advice to junior Techncian's
• Ability to work independently and as part of a team