Senior Personnel Officer
Posted 12 hours 22 minutes ago by Oman Shell
Permanent
Not Specified
Other
Isle of Man, United Kingdom
Job Description
Safety, Reliability, Costs and the Delivery of Maritime Skills to the Shell Group are strategic objectives that must be delivered in order for Ship Management to remain competitive. This role plays a vital part delivering each of these areas and the primary purpose is to ensure that the requisite number of Officers, Ratings and Cadets are deployed to vessels in a safe, timely, cost effective and consistent manner.
You will also:
Participate on a programme of ongoing Continuous Improvement initiatives.
Ensure a comprehensive and coordinated end to end service delivery.
Customer Satisfaction: Ensure that customers are satisfied by fulfilling all contractual obligations, acting efficiently, providing outstanding quality.
What you'll be doing
You will be accountable for the following:
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.
We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills.
Shell in The United Kingdom
Shell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.
In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role.We aimto be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.
-
DISCLAIMER:
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. , United Kingdom
Job Family Group:
Business Administration
Worker Type:
Regular
Posting Start Date:
August 20, 2025
Business unit:
Trading and Supply
Experience Level:
Early Careers
Job Description:
What's the role
Safety, Reliability, Costs and the Delivery of Maritime Skills to the Shell Group are strategic objectives that must be delivered in order for Ship Management to remain competitive. This role plays a vital part delivering each of these areas and the primary purpose is to ensure that the requisite number of Officers, Ratings and Cadets are deployed to vessels in a safe, timely, cost effective and consistent manner.
You will also:
Participate on a programme of ongoing Continuous Improvement initiatives.
Ensure a comprehensive and coordinated end to end service delivery.
Customer Satisfaction: Ensure that customers are satisfied by fulfilling all contractual obligations, acting efficiently, providing outstanding quality.
What you'll be doing
You will be accountable for the following:
You will also:
Participate on a programme of ongoing Continuous Improvement initiatives.
Ensure a comprehensive and coordinated end to end service delivery.
Customer Satisfaction: Ensure that customers are satisfied by fulfilling all contractual obligations, acting efficiently, providing outstanding quality.
What you'll be doing
You will be accountable for the following:
- Deputize in Crew Operations Managers absence
- Customer/Business Partner Management in Group assigned vessels
- Liaise closely with the manning agencies in India, Croatia & Manila to ensure smooth transfer and follow up of information/planning to provide flawless execution
- Encourage development of the teams-professional skills and personal effectiveness. Guide and provide realistic expectations around personal growth
- Ensure the accuracy of Power BI and internal reports, Management Information reporting and to support Payroll
- Monitor service providers (manning agencies & travel agents) and ensure service delivery and minimise costs.
- Develop, test and implement improvements for internal database projects
- Assist with ad hoc projects, ship deliveries, transitions when required.
- Assist in Emergency exercises.
- Compliance with our Business Management System (BMS)/Proactively monitor and update BMS ensuring all teams work the same way
- Focal point for associated with assigned vessels in cases of medical and other emergency repatriations and/or response situations where the welfare of our seafarers is paramount
- Develop comprehensive roster plans for assigned vessels in line with core manning requirements. Minimise costs, through effective planning & daily monitoring in line with fleet requirements. Ensuring vessel experience Matrix compliance
- Monitor legislation and regulations that will affect the business and ensure issues are mitigated before they become quality issues.
- Act as a single focal point for all sea staff enquiries associated with assigned vessels and co-ordinate the delivery of all responses - this will require the incumbent to effectively collaborate with other Shell Shipping & Maritime (S&M) team members to respond on all matters such as training, study, promotion, etc.
- Responsibility for any disciplinary issues; record management of disciplinary issues on board. Act as Shell S&M representative in shore side Investigation Hearings and Lead investigator in Shell S&M hearings. Ensure any development plans process is adhered to in line with the Company disciplinary procedure.
- Be part of the out of hours Duty Team if required
- Proactively communicate with Ship Management customers (primarily vessel superintendents and on-board Ship Management Team members) regarding vessel crewing plans and act as a 'single customer focal point' for enquiries; lead a weekly dial in
- Delivery against existing targets and own all aspects of individual vessel and overall group of vessels Crewing & Manning performance reporting (i.e. Attrition, Recruitment, Promotions, Training, Planning/Relief on Time, Cost)
- We are keen to hear from candidates with the following skills and experience:
- Understanding of STCW and how Flag States incorporate these standards into regulation
- Proven ability to coach, lead and develop natural teams.
- Demonstrated ability to manage multiple inputs, effectively forecast and proactively identify solutions and contingencies in time critical situations
- Strong record keeping experience
- Rostering or scheduling experience is a distinct advantage
- Experience with Microsoft Office products; Continuous Improvement, AGILE (ideally CP-1 Practitioner)
- Excellent interpersonal and communication (verbal & written) skills with the ability to manage multiple stakeholder relationships
- Analytical and problem solving skills
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.
- Progress as a person as we work on the energy transition together.
- Continuously grow the transferable skills you need to get ahead.
- Work at the forefront of technology, trends, and practices.
- Collaborate with experienced colleagues with unique expertise.
- Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
- Benefit from flexible working hours, and the possibility of remote/mobile working.
- Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world.
- Take advantage of paid parental leave, including for non-birthing parents.
- Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
- Grow as you progress through diverse career opportunities in national and
- international teams.
- Gain access to a wide range of training and development programmes.
We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills.
Shell in The United Kingdom
Shell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.
In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role.We aimto be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.
-
DISCLAIMER:
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. , United Kingdom
Job Family Group:
Business Administration
Worker Type:
Regular
Posting Start Date:
August 20, 2025
Business unit:
Trading and Supply
Experience Level:
Early Careers
Job Description:
What's the role
Safety, Reliability, Costs and the Delivery of Maritime Skills to the Shell Group are strategic objectives that must be delivered in order for Ship Management to remain competitive. This role plays a vital part delivering each of these areas and the primary purpose is to ensure that the requisite number of Officers, Ratings and Cadets are deployed to vessels in a safe, timely, cost effective and consistent manner.
You will also:
Participate on a programme of ongoing Continuous Improvement initiatives.
Ensure a comprehensive and coordinated end to end service delivery.
Customer Satisfaction: Ensure that customers are satisfied by fulfilling all contractual obligations, acting efficiently, providing outstanding quality.
What you'll be doing
You will be accountable for the following:
- Deputize in Crew Operations Managers absence
- Customer/Business Partner Management in Group assigned vessels
- Liaise closely with the manning agencies in India, Croatia & Manila to ensure smooth transfer and follow up of information/planning to provide flawless execution
- Encourage development of the teams-professional skills and personal effectiveness. Guide and provide realistic expectations around personal growth
- Ensure the accuracy of Power BI and internal reports, Management Information reporting and to support Payroll
- Monitor service providers (manning agencies & travel agents) and ensure service delivery and minimise costs.
- Develop . click apply for full job details