Senior Manager Trade & Distribution
Posted 2 hours 13 minutes ago by Regeneron Ireland
The Manager, Trade & Distribution Operations is a key member of the team, responsible for end to end oversight of distribution and order fulfillment across Spain/France, Switzerland, and EU Rare Disease channels. Collaborating with internal teams, external vendors, customers, and logistics partners, you will be driving operational performance, vendor collaboration, regulatory/GDP compliance, budget stewardship, and continuous improvement to ensure reliable, efficient delivery.
Typical Day / Responsibilities- Communicate proactively with internal and external collaborators to resolve distribution customer concerns and issues while maintaining high standards of order fulfillment.
- Serve as the primary point of contact for vendors and partners; maintain collaboration and ensure adherence to contractual obligations and SLAs.
- Be responsible for day to day distribution operations to ensure timely delivery, adherence to schedules, and operational efficiency.
- Conduct regular vendor performance reviews and prepare quarterly reports for internal leadership and external collaborator presentations.
- Provide oversight of 3PL activities with regulatory and contractual requirements, including GDP standards.
- Handle and supervise distribution budgets, balancing cost efficiency with quality service delivery; track variances and drive corrective actions.
- Track and report distribution metrics such as delivery timelines, inventory levels, and vendor performance; surface insights to guide decisions.
- Rectify data anomalies using internal dashboards and systems; ensure accurate reporting, detailed data integration, and data integrity.
- Support contract development, amendments, and compliance in collaboration with Legal and cross functional teams.
- Resolve claims efficiently; establish standard operating procedures and conduct proactive reviews to optimize workflows and reduce recurrence.
- Develop and maintain policies and procedures that strengthen distribution strategies and vendor relationships.
- Ensure compliance with trade regulations, GDP standards, and other relevant distribution requirements across the broader EU operations.
- Collaborate with cross functional teams to implement process improvements aligned to organizational goals.
- Produce reports and briefing materials for senior management on distribution performance, vendor adherence, and risk/mitigation status.
- Identify and mitigate risks and dependencies early; recommend pragmatic solutions and secure cross functional alignment on course corrections.
- Hands on experience leading distribution operations across Europe, especially ES/FR and Switzerland, with exposure to rare disease or specialty distribution.
- Vendor and 3PL management expertise, including contract oversight, SLA governance and performance reviews.
- Strong understanding of GDP, trade regulations, and compliance expectations for pharmaceutical/healthcare distribution in the EU and Switzerland.
- Data fluency and analytical skills, including dashboarding and KPI reporting.
- Budget management experience with a focus on cost optimization and service quality.
- Excellent communication and collaboration skills, adept at handling partner concerns and driving outcomes in a matrixed environment.
- Process improvement mindset with experience in standardizing procedures and implementing efficiencies.
- High attention to detail, organization, and follow through; ability to balance multiple priorities and deadlines.
- Willingness to travel to vendor sites, 3PLs, and regional partners as needed.
- Bachelor's degree in supply chain or a related field.
- 6+ years of experience in distribution/trade operations, logistics, or vendor management, with a European focus.
Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.