Senior Manager, Revenue Operations (International)

Senior Manager, Revenue Operations (International)

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

You will be joining Clio's Revenue Operations team as a high impact, senior leader during a pivotal phase of the company's continued global expansion. As Senior Manager, Revenue Operations, International you will play a critical role in scaling Clio's end to cash motion across international markets while optimizing existing revenue processes to support sustainable growth.

You will be responsible for overseeing and optimizing revenue operations across new business, expansion, and renewal motions, ensuring operational excellence, forecasting accuracy, and strong alignment with Clio's go to market strategy. You will partner closely with Sales, Marketing, Customer Success, Finance, and Product, and report directly to the Director, Sales and Channel Operations.

What you'll work on:

Team Leadership & International Scaling

• Build, lead, and mentor a high performing Revenue Operations team specifically focused on supporting international growth and regional distinctions.
• Partner with International GM's and Senior Leadership on OKR's.
• Collaborate with sales leadership to develop and operationalize revenue strategies aligned with Clio's growth objectives.
• Build tools, frameworks, and processes that support new market entry, expansion motions, and renewals at scale.
• Drive cross functional alignment and consistency in operational practices between global and regional teams.

Systems & Revenue Operations

• Identify, design, and implement improvements to global revenue workflows and processes to increase efficiency, scalability, and visibility across regions.
• Own and optimize systems supporting the Lead to cash lifecycle in systems such as Salesforce, CPQ, Stripe, and Netsuite.
• Ensure processes scale effectively to support international expansion, regional nuances, and future product growth.
• Ensure the revenue technology stack adequately supports the unique requirements of various go to market channels.

Sales Forecasting & Planning

• Develop accurate, global sales forecasts using historical data, pipeline analysis, and market trends.
• Partner with sales leadership to establish realistic targets, quotas, and capacity plans across regions and segments.
• Drive rigor and consistency in forecasting and pipeline management.

Sales Reporting & Executive Communication

• Prepare and present recurring reports, dashboards, and insights on sales performance, key metrics, and strategic initiatives.
• Deliver clear, actionable insights to Sales Leadership and cross functional stakeholders to inform decision making.

Revenue Analytics & Insights

• Conduct historical reviews of account performance, segmentation, prioritization, and win/loss analysis.
• Lead predictive and diagnostic analytics to surface growth opportunities and performance risks.
• Translate complex data into practical recommendations that drive revenue outcomes.
• Analyze sales metrics to identify trends, opportunities, and areas for improvement across the funnel.
• Generate insights that inform strategy, improve execution, and elevate global sales performance.

Who you are:

• High impact self starter: you take initiative to move projects forward and can operate well with little guidance. You're excited by the possibility of leading cross functional workstreams and generating buy in among senior leadership.
• Raw smarts and hustle: you can look at complex problems and solve them start to finish.
• Strong analytical skills: you nerd out about data, can quickly structure analyses to answer key business questions to drive decision making, and bring perspectives on building the right data architecture.
• Process and operational thinking: you can tackle a problem independently and quickly iterate to a solution, then document it in a way that's easy to understand for all audiences. Previous Salesforce experience is a plus.
• Communication and stakeholder management: you can connect with sales reps and hardware engineers alike to build the right processes and workflows to drive efficiency while delivering the data needed for measurement. Strong written and verbal communication skills are a must.
• Flexibility and hustle: you manage change and ambiguity well and juggle multiple priorities while executing in a fast paced environment. You're comfortable pivoting quickly and often.

What you may have:

• 5+ years of people leadership experience, managing direct reports.
• 8+ years in operations, sales, management consulting, finance, investment banking, or other analytical and strategic roles.
• Strong experience with Salesforce Einstein, CRM, Looker, Advanced Excel/Google Sheets (required).
• Experience managing teams in high growth, performance focused environments.
• Experience working in B2B SaaS businesses or with other sales organizations.
• Experience working in tech or digital space.
• Strong project management skills and the ability to mobilize cross functional teams toward a common goal.
• Strong communication skills, including written and verbal communication experience with senior leadership.
• Deep interest in analyzing data and the ability to see beyond the numbers to drive sound decision making.
• Comfort using and developing reports, metrics, and dashboards with Tableau, Power BI or other relevant sales metric tools and programs.

What you will find here:

Compensation is a major component of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our high performing culture.

• Competitive, equitable salary with top tier health benefits and dental coverage.
• Hybrid work environment, with the expectation that local Clio employees (Vancouver, Calgary, Toronto, Dublin, and Sydney) are in the office minimum twice per week.
• Flexible time off policy.
• Pension contribution.
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.

The expected salary range for this role is €110,700 to €138,400 to €166,100 EUR. There is a separate set of salary bands for other regions based on local currency. Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skill set of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and we are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to work from. We believe that different perspectives, skills, backgrounds, and experiences result in higher performing teams and better innovation. We are committed to equal employment and encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.