Senior Manager of Innovation, Advanced Services - US/EMEA

Senior Manager, Solution Innovation - Advanced Services

Location: London, United Kingdom; RTP, North Carolina; New York; Prague

Role Scope: Global, Level M4

About Everpure

Everpure is a leading technology company reshaping the data storage industry. We focus on delivering innovative solutions that accelerate enterprise growth and customer transformation.

Role Overview

The Senior Manager of Solution Innovation leads the identification, validation, and maturation of new service concepts aligned with Everpure's Customer Experience Portfolio strategy. The role builds and leads a high performing team of Practice Solution Architects, driving outcome based service innovation that accelerates enterprise growth and customer transformation.

Key Responsibilities

• Lead the Advanced Services Solution Innovation function, translating portfolio strategy into validated service concepts and customer focused technical solutions.
• Manage and develop a team of Practice Solution Architects aligned to key solution domains and business priorities.
• Drive service innovation through structured ideation, validation, customer pilots, and feedback driven refinement.
• Align solution innovation to Everpure strategy, CX Portfolio priorities, and customer demand signals.
• Partner with Sales, Field Solution Architects, and Delivery teams to support strategic opportunities requiring deep practice expertise.
• Provide practice level leadership and technical authority for complex customer engagements, helping shape service requirements and solution approaches.
• Define and measure innovation success through adoption, deal influence, customer outcomes, and revenue impact.
• Collaborate with Services Engineering and Delivery organizations to transition validated concepts into operationally supported offerings.
• Foster a culture of innovation, customer engagement, domain expertise, accountability, and continuous improvement.

Qualifications

• Experience leading teams within professional services, solution architecture, consulting, or innovation organizations.
• Strong background in enterprise technology, transformation programs, or strategic customer engagements.
• Experience validating new solutions or services through customer engagement, pilots, and real world feedback.
• Ability to operate across strategy and execution, translating business priorities into customer focused solutions.
• Strong stakeholder management skills across sales, portfolio, product, engineering, and delivery teams.
• Experience supporting complex enterprise opportunities through solution leadership and domain expertise.
• Commercial awareness including services growth, customer adoption, and business outcomes.
• Broad technical understanding across enterprise infrastructure, cloud, data, AI, and cyber resilience.
• Strong customer facing presence with the ability to engage senior stakeholders and influence direction.
• Bias toward action, innovation, and measurable outcomes.

Success Looks Like

A strong pipeline of validated service concepts aligned to customer demand and enterprise priorities, successful customer pilots demonstrating measurable business value, increased influence on strategic opportunities, measurable adoption and revenue influence from newly introduced services, and a high performing Practice Solution Architects team recognized as trusted advisors.

Benefits

Flexible time off, wellness resources, and company sponsored team events. Additional perks and benefits are available.

Equal Opportunity Employer

Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.