Senior Manager - Energy Retail Transformation & CX

Capgemini Invent in the UK is seeking a Managing Consultant / Senior Manager to lead complex energy retail transformation programmes, guiding clients from strategy to execution and shaping scalable solutions with AI and agentic capabilities.

You will own delivery across CX strategy, customer journey mapping, CRM/billing transformations, and operating model changes, while growing the Energy & Utilities practice and developing client proposals.