Senior Leader CRM Salesforce

What's our story?

Novera Solutions (part of the Synapse Group) is a top-tier CRM & Salesforce consulting firm in Belgium.

Novera is transitioning from a startup phase to an ambitious growth stage. To accelerate our expansion, we're seeking a commercially-driven Senior Leader who can win strategic deals, expand our client portfolio, and own the delivery of high-impact CRM projects. Your leadership will directly influence our revenue growth and market dominance.

Our core business lies in guiding mid-market and corporate clients through complex CRM transformations - from vision to execution.

Our culture is built on core values of human-centric leadership, entrepreneurship, excellence, and customer success. We are looking for a dynamic leader who can drive business development, ensure project delivery, and nurture high-performing teams.

This role is strategic and offers a clear path to partnership, driven by your performance and impact.

What will you do?

• Identify, approach and convert potential clients, understand their needs, and craft tailored CRM solutions.
• Own the client relationship and guide their CRM vision across all related business processes.
• Provide strategic advice on sales, service, and marketing alignment within a CRM framework.
• Oversee CRM project lifecycles - from initial scoping to final delivery - ensuring excellence throughout.
• Own the commercial pipeline - from opportunity sourcing and pitch development to deal closure and client onboarding.
• Collaborate on marketing and thought leadership activities to create campaigns that drive leads and position Novera as a CRM authority.
• Contribute to strategic and operational management activities across the company.

Who is the perfect match?

Whether you come from a consulting background with business development experience, or vice versa, this role is for professionals who blend business development with strategic thinking with delivery excellence.

Experience & Expertise

• At least 8 years of experience in the Salesforce consulting market (in consulting and/or business development roles), or alternatively strategy, IT or CRM services in digital transformations.
• Deep knowledge of the CRM ecosystem (preferably Salesforce) and proven strategic thinking around CRM implementations.
• Track record in identifying, converting, and growing client accounts.
• Proven ability to manage and oversee complex digital transformation projects.

Leadership & Business Acumen

• Ability to mentor, develop and manage high-performing consulting teams.
• Strong commercial drive with a successful track record in outbound business development and sales within a consulting environment.
• Experience in navigating customer environments, managing stakeholders and solving complex problems.
• Experience in managing P&L and contributing to strategic growth.
• Excellent communication, organizational, and problem-solving skills.

Entrepreneurial Spirit

• Proactive, result-driven, and eager to take ownership.
• Thrives in a dynamic, fast-paced environment with shifting priorities.

Others

• Fluent in English, and either Dutch (preferred) and/or French.
• A deep understanding of the Belgian IT & consulting market.
• Willingness to join our office in Zaventem several times a week.

What's in it for you?

• Leadership Role: Join as a Leader with the potential to become a Partner based on your achievements.
• High-impact role with commercial ownership, and visibility across the Synapse Group.
• Growth Opportunity: Be part of a company transitioning to the next level, with the freedom to shape its future.
• Attractive Compensation: Competitive salary with performance-based incentives and equity/partnership opportunities.
• Innovative & Collaborative Culture: Work with a team that values excellence, entrepreneurship, and human-driven leadership.
• Strategic Impact: Play a key role in expanding our footprint in the Belgian market and beyond.

Are you ready to take on this challenge and grow with us? Let's build the future together!