Senior Large Loss Claims Technician
Posted 2 days 10 hours ago by Inshur Inc.
Permanent
Full Time
Other
Sussex, Brighton, United Kingdom, BN1 1
Job Description
Ready to take the next step in your career? Work alongside talented individuals, develop your skills, and make a difference to customers around the world.
At INSHUR, we are more than just insurance. We're a team committed to delivering exceptional service and staying true to the principles that drive us forward.
We walk the talk We lead by example and stay true to our promises - delivering solutions you can trust.
Results matter. We combine determination and expertise to deliver excellence, every time.
We achieve more together Teamwork is at the heart of everything we do. Together, we create smarter, better outcomes for our customers.
We learn relentlessly We embrace curiosity and growth constantly evolving to meet the changing needs of our industry and community.
We provide an individual learning budget, personal development plans, levelling & progression frameworks, coaching, and ongoing learning opportunities to support the continuous growth of our team members.
To ensure that everyone can take control of their own learning and development, we make access to learning as effortless as possible.
DEI and equal opportunities We recognise that everyone has a contribution to make to our society and a right to equal opportunities is a right for all.
We're committed to providing a working environment where everyone can be their authentic self. We recognise, value, and celebrate the individual differences and contributions of all team members.
We care deeply about wellbeing and value physical and mental health equally. We encourage generous time off to restore, recharge, and rebuild.
To help us create a culture where speaking about wellbeing isn't only perfectly acceptable but an essential part of our DNA, we provide wellbeing tips and resources and share our stories in a public forum. Our managers are MHFA trained and we have an Employee Assistance Programme.
Flexible and hybrid-remote working We all have an optimum rhythm. We hold the values of ownership, responsibility, and autonomy dear, which is why we embrace flexible and hybrid working.
Our guiding principles around documentation, visibility, and social interactions help us ensure people can work productively and successfully, regardless of location.
Life at INSHUR We welcome people from all walks of life in our talented, 230-strong team.
Championing diversity, autonomy, open-mindedness, and honesty, we've been recognised by the British Insurance Awards for our commitment to inclusivity.
Whoever you are, whatever your background, we give you the tools and support you need to thrive.
Want to know how AI can help you land your dream job at INSHUR? We encourage you to use AI tools to help you shine throughout our hiring process. Learn how to best collaborate with AI at each stage, from crafting your application to smashing your interview.
We're always on the lookout for talented, curious, and friendly individuals to strengthen our team. If that sounds like you, get in touch.
Location UK Remote
Employment Type Full time
Location Type Remote
Department INSHUR Claims EU
Are you keen to work somewhere that's stimulating and friendly, with loads of opportunities for growth and plenty of freedom to make a real impact? This could be the place for you!
Trusted by the world's leading platforms -Uber, Uber Eats, Amazon, Bolt, Ola, FreeNow - and pioneering the future of autonomous vehicle insurance, INSHUR is redefining the future of mobility.
We are looking for a Senior Large Loss Claims Technician to join us at INSHUR! Our head office is based in sunny Brighton ️ (sea , chips , and seagulls ️ included), and our company embraces a flexible working model, allowing us to hire the best person for the job. You'll have the opportunity to work remotely , while also connecting with your colleagues at our Brighton office on occasions for training and events.
Supported by (and reporting to) the Claims Manager, you'll be joining a friendly team of claims professionals who thrive on delivering exceptional service to INSHUR customers.
We value high performance and care deeply about making INSHUR a place where everyone is building something special, that we can all be proud of, while enjoying the ride.
What you'll do
This Senior Large Loss Claims Technician role could be a great fit for a legal executive, solicitor, or experienced large loss specialist looking to take full ownership of complex motor claims. You will be responsible for mitigating against claims leakage through the experienced and proficient handling of high-value motor claims-mainly in excess of £50,000-and managing litigation across a portfolio of complex cases. Assessing liability accurately in these large loss motor claims is essential to achieving successful outcomes.
You'll be working on:
That said, below is a guideline of skills that we think would make you successful in this role:
We'd love to hear from you if you have:
What to expect from the process:
All stages are meant to be a two way conversation. We are happy to address any concerns and answer any questions you have.
What we offer
We offer all our employees stock options and we will pay into your pension monthly. We've also built a benefits package that invests in our people's long term personal and professional growth and wellbeing. Here's a sample of what this includes:
At INSHUR, we are more than just insurance. We're a team committed to delivering exceptional service and staying true to the principles that drive us forward.
We walk the talk We lead by example and stay true to our promises - delivering solutions you can trust.
Results matter. We combine determination and expertise to deliver excellence, every time.
We achieve more together Teamwork is at the heart of everything we do. Together, we create smarter, better outcomes for our customers.
We learn relentlessly We embrace curiosity and growth constantly evolving to meet the changing needs of our industry and community.
We provide an individual learning budget, personal development plans, levelling & progression frameworks, coaching, and ongoing learning opportunities to support the continuous growth of our team members.
To ensure that everyone can take control of their own learning and development, we make access to learning as effortless as possible.
DEI and equal opportunities We recognise that everyone has a contribution to make to our society and a right to equal opportunities is a right for all.
We're committed to providing a working environment where everyone can be their authentic self. We recognise, value, and celebrate the individual differences and contributions of all team members.
We care deeply about wellbeing and value physical and mental health equally. We encourage generous time off to restore, recharge, and rebuild.
To help us create a culture where speaking about wellbeing isn't only perfectly acceptable but an essential part of our DNA, we provide wellbeing tips and resources and share our stories in a public forum. Our managers are MHFA trained and we have an Employee Assistance Programme.
Flexible and hybrid-remote working We all have an optimum rhythm. We hold the values of ownership, responsibility, and autonomy dear, which is why we embrace flexible and hybrid working.
Our guiding principles around documentation, visibility, and social interactions help us ensure people can work productively and successfully, regardless of location.
Life at INSHUR We welcome people from all walks of life in our talented, 230-strong team.
Championing diversity, autonomy, open-mindedness, and honesty, we've been recognised by the British Insurance Awards for our commitment to inclusivity.
Whoever you are, whatever your background, we give you the tools and support you need to thrive.
Want to know how AI can help you land your dream job at INSHUR? We encourage you to use AI tools to help you shine throughout our hiring process. Learn how to best collaborate with AI at each stage, from crafting your application to smashing your interview.
We're always on the lookout for talented, curious, and friendly individuals to strengthen our team. If that sounds like you, get in touch.
Location UK Remote
Employment Type Full time
Location Type Remote
Department INSHUR Claims EU
Are you keen to work somewhere that's stimulating and friendly, with loads of opportunities for growth and plenty of freedom to make a real impact? This could be the place for you!
Trusted by the world's leading platforms -Uber, Uber Eats, Amazon, Bolt, Ola, FreeNow - and pioneering the future of autonomous vehicle insurance, INSHUR is redefining the future of mobility.
We are looking for a Senior Large Loss Claims Technician to join us at INSHUR! Our head office is based in sunny Brighton ️ (sea , chips , and seagulls ️ included), and our company embraces a flexible working model, allowing us to hire the best person for the job. You'll have the opportunity to work remotely , while also connecting with your colleagues at our Brighton office on occasions for training and events.
Supported by (and reporting to) the Claims Manager, you'll be joining a friendly team of claims professionals who thrive on delivering exceptional service to INSHUR customers.
We value high performance and care deeply about making INSHUR a place where everyone is building something special, that we can all be proud of, while enjoying the ride.
What you'll do
This Senior Large Loss Claims Technician role could be a great fit for a legal executive, solicitor, or experienced large loss specialist looking to take full ownership of complex motor claims. You will be responsible for mitigating against claims leakage through the experienced and proficient handling of high-value motor claims-mainly in excess of £50,000-and managing litigation across a portfolio of complex cases. Assessing liability accurately in these large loss motor claims is essential to achieving successful outcomes.
You'll be working on:
- Own and drive complex, high-value personal injury and fatality claims end-to-end.
- Deliver expert liability and quantum assessments across intricate, high exposure cases.
- Maintain accurate reserving with clear reporting to senior stakeholders and reinsurers.
- Lead strategic negotiations to secure efficient, commercially strong settlements.
- Manage litigation, partnering with top tier solicitors, counsel, and technical experts.
- Identify and mitigate fraud risks, protecting against exaggerated or complex claims.
Build trusted reinsurer relationships through clear, timely large loss reporting.
That said, below is a guideline of skills that we think would make you successful in this role:
We'd love to hear from you if you have:
- Exceptional Communication and Presentation Skills: Ability to clearly articulate ideas and strategies to diverse stakeholders.
- Handling Experience: Adaptability to manage gradle-to-grave claims across varying coverages, including Bodily Injury (BI), Credit Hire, and Property damage.
- Legal and Claims Expertise: Deep knowledge and hands on experience managing litigation in a legal exec, solicitor, or large loss specialist capacity.
- Liability Assessment Experience: Proven ability to assess liability in complex large loss motor claims and make defensible, strategic decisions.
- Attention to Detail & Task Management: Proven ability to independently manage tasks, stay structured, and provide support to the team.
- Customer Focused Problem Solving: Commitment to delivering tailored solutions aligned with customer outcomes and expectations.
- Proactive Decision Making: Comfortable taking a forward thinking, assertive approach rather than waiting to react-driving strong claim outcomes and reducing leakage.
- You're ambitious and want to grow in an environment where your impact is recognised and rewarded.
- You value ownership-making decisions, driving outcomes, and learning through doing.
- you value a solicitor who takes the time to explain the 'why' behind their legal advice, not 'what' you do next.
- You're excited by structured support, strong training, and the freedom to play to your strengths while developing new ones.
- ️ You believe in full claims ownership (gradle to grave) and want to see the real impact of your work.
- You prefer rigid roles, minimal collaboration, or being told exactly what to do.
- You're uncomfortable owning decisions or navigating high value, complex claims.
- You find a performance driven, fast paced environment overwhelming.
What to expect from the process:
All stages are meant to be a two way conversation. We are happy to address any concerns and answer any questions you have.
- Screen & Intro: 30 minute video call with the Talent Team to discuss the role and your experience.
- First Interview: 60 minute video call to test your technical knowledge and team fit with the Head of Claims and People Team.
- Final Stage: 90 minute in person assessment involving a scenario based task and team fit interview.
What we offer
We offer all our employees stock options and we will pay into your pension monthly. We've also built a benefits package that invests in our people's long term personal and professional growth and wellbeing. Here's a sample of what this includes:
- 30 days of holiday annually, plus bank holidays
- Private healthcare for you and your family, including pre existing conditions
- 13 weeks parental leave at full pay for new parents
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