Senior IT Service Delivery Manager - Europe

A logistics real estate firm based in London is seeking a Senior Service Delivery Manager. This role requires leading the transformation of the IT organization to align with ITIL best practices, overseeing IT operations across Europe, and establishing a robust IT Service Management framework. The ideal candidate will have over 8 years of experience in IT Service Delivery and a strong background in managing IT teams and vendors. This position offers a full-time contract with a focus on improving service efficiency and user experience.