Senior Facilities Manager
Posted 9 hours 24 minutes ago by CBRE Group, Inc.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are searching for a Senior Facilities Manager for our site based in Bracknell.
The Senior Facilities Manager is responsible for the end-to-end leadership, delivery, and continuous improvement of all Soft Services operations across a large, high-profile client site. The role provides direct people leadership, oversees multiple in-house teams and third-party suppliers, and acts as the site owner for standards, safety, service quality, and client experience. This position plays a critical role in translating client strategy into operational delivery, driving efficiency, sustainability, compliance, and service excellence while modelling CBRE RISE values.
What You'll Do:- Provide formal supervision for employees, including performance management, coaching, and development planning.
- Track and support training and competency development across all soft services teams.
- Lead recruitment, selection, onboarding, and retention of staff.
- Establish work schedules, assign tasks, and ensure appropriate resourcing levels.
- Crosstrain staff to improve resilience, flexibility, and succession coverage.
- Mentor and coach team members to drive engagement and performance improvement.
- Own the overall operational delivery of a large client site.
- Attend/lead Client and Stakeholder meeting.
- Review all service line for best practice and efficiencies.
- Lead and supervise the Grounds Maintenance team, ensuring outdoor spaces are safe, compliant, and well-maintained.
- Oversee and continuously improve the Outdoor Services program, identifying enhancement opportunities.
- Lead the Site Logistics and Stores team, including campus materials handling, inventory control, storage, and equipment management.
- Optimize inventory management and procurement processes to improve efficiency and cost control.
- Lead the Waste Collection team, developing waste strategies, promoting recycling and sustainability, and ensuring compliance with environmental regulations.
- Manage the Client Catering contract, ensuring service quality, compliance, and alignment with client expectations.
- Supervise all key third-party suppliers, including Janitorial, Pest Control, Security, and other soft services vendors.
- Manage additional third-party suppliers on an ad-hoc basis as required.
- Provide formal supervision for employees. Track the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
- Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross train staff. Set and track staff and department deadlines. Mentor and coach as needed.
- Supervise and lead the Grounds maintenance team to ensure the site is of a high standard and safe for everyone. Oversee the program for outdoor services and look for where this can be enhanced.
- Supervise and lead the Site Logistics and Stores steam through Campus materials including inventory and ensure the efficient handling of the storage supplies and equipment while looking at optimizing the inventory management/procurement process.
- Supervise and lead the Waste Collection team, including developing waste collection strategies, promoting recycling/sustainability, ensuring compliance with Environmental regulations related to waste disposal. Management of the Clint Catering contract.
- Supervise and lead all third-party suppliers including Janitorial, Pest Control, and Security for the site.
- Regularly review work streams for efficiency and improvements.
- Manage other key third-party suppliers on ad hoc requests.