Senior Facilities & Property Services Manager

Senior Facilities & Property Services Manager

The Senior Facilities & Property Services Manager will provide strategic operational leadership across the Jewish Cares property portfolio, ensuring buildings, facilities and environments are safe, compliant, well maintained and fit for purpose. Working across multiple care homes, community services, retirement living schemes and operational sites, the postholder will lead the delivery of property services, statutory compliance, planned and reactive maintenance, contractor management and improvement projects. The role will oversee facilities performance, manage key supplier relationships, support health and safety compliance and work collaboratively with operational teams to ensure environments enable the delivery of high quality care and support. This senior role requires strong leadership, commercial awareness and the ability to manage complex property and facilities requirements across a diverse estate.

Main duties

• Oversee facilities management, contractor performance, compliance activity, maintenance programmes and improvement projects to support the delivery of excellent care and community services.
• Build and coach a team of Property Services Managers and work closely with operational leaders, contractors and specialist consultants.
• Provide specialist oversight of fire safety, asbestos, legionella, gas, electrical systems, water hygiene, lifts, pressure systems, CDM and other statutory compliance areas, challenging contractors on quality, value and cost.
• Oversee planned preventive maintenance programmes, reactive maintenance and minor works, ensuring safety critical issues are prioritised and resolved efficiently.
• Manage facilities management providers and specialist contractors, monitoring performance against contractual standards and ensuring value for money.
• Support the planning and delivery of refurbishment projects, lifecycle replacement programmes and capital investment works, ensuring projects are delivered safely, on time and within budget.
• Manage departmental budgets, monitor expenditure, support forecasting and ensure effective use of resources.
• Analyse maintenance trends, compliance performance and asset information to inform investment decisions and drive continuous improvement.
• Build strong relationships with operational managers across Care Homes, Community Services, Housing, Health & Safety, Procurement, Finance and other support functions to ensure Property Services effectively supports frontline care.
• Provide expert technical advice and assurance to senior leaders, preparing reports and presenting property and compliance information to governance groups.
• Deputise for the Head of Property Services & Asset Management, providing leadership across the service and responding to significant operational issues when required.
• Support organisational resilience by participating in emergency response arrangements and attending sites across the estate to manage urgent property issues.

About you

• Experienced property or facilities management professional with a strong track record of managing operational estates services across a complex, multi site environment.
• Extensive experience in facilities management, estates or property services.
• Strong working knowledge of statutory property compliance and health & safety legislation.
• Experience managing contractors, compliance programmes, budgets and operational performance.
• Excellent leadership, communication and stakeholder management skills.
• The ability to balance operational priorities while maintaining high standards of compliance and customer service.
• IOSH, NEBOSH or equivalent health and safety qualification or knowledge.
• Experience working within healthcare, social care, housing, education or another regulated environment would be advantageous.

Why join Jewish Care?

You'll join one of the UK's leading health and social care charities, where your work will directly support the delivery of high quality care to thousands of people every week.

General Requirements

Please refer to the job description above.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure will be made to the Disclosure and Barring Service to check for any previous criminal convictions.