Senior Enterprise CSM: Growth & Retention Leader

Zendesk is seeking a Customer Success Manager based in Greater London to enhance client relations and drive product adoption. The ideal candidate will have over 12 years of experience in customer-facing roles, focusing on high-value Enterprise customers. This role emphasizes collaboration with cross-functional teams to ensure customer success and retention. Regular engagement and analytical skills are crucial for identifying expansion opportunities.

Work is hybrid, requiring attendance at the office twice a week, allowing for both collaboration and flexibility.