Senior Enterprise Account Executive

Cyara is the world's leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale.

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Cyara's Diversity, Equity, Inclusive and Belonging Statement:

At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to create an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success.

Cyara's Values Statement:

At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone-we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. These values drive us forward, shaping a culture where innovation and excellence thrive.

To support our growth, we are looking for a Senior Enterprise Account Executive, primarily focused on opening and growing new strategic enterprise logos in the UK / EMEA region, reporting directly to our SVP Sales International ( ).

Role and Responsibilities:

1. Develop a robust prospecting and expansion strategy, focusing on the right industries, companies, and personas, in collaboration with marketing and business development teams, leveraging social media, events, cold calling, and emails.
2. Qualify opportunities to assess business fit, utilizing proven sales methodologies (e.g., MEDDPICC), and articulating Cyara's value proposition.
3. Deliver compelling, tailored sales and product presentations to meet customer needs, with support from the Solution Sales team.
4. Establish and nurture relationships with key stakeholders and decision-makers, acting as a trusted advisor and leveraging executive sponsorship.
5. Negotiate agreements, handle customer objections, and use trading techniques to achieve mutually beneficial outcomes.
6. Close deals, overcoming obstacles and securing contracts and purchase orders, with support from legal and finance teams.
7. Build a comprehensive plan to achieve quotas within a fiscal period, including Territory, Account, and Close/Win Planning.
8. Update and assess opportunities weekly to ensure accurate forecasts and address potential obstacles.
9. Maintain planning tools to facilitate cross-functional discussions, deal reviews, and engagement with executives.

Your Skills and Expertise:

• Proven B2B SaaS sales experience, with a preference for 5+ or 10+ years, depending on the salary package.
• Track record of reaching $1M+ annual quotas, closing high-value deals (6-7 figures) with multinational enterprise clients involving complex purchasing processes.
• Industry knowledge of CX, contact centers, chatbots, or quality assurance, or ability to sell complex technical solutions.
• Experience selling in UK / EMEA, with networks in sectors like Banking, Insurance, Tech, Telco, Retail, Hospitality.
• Expertise in new logo acquisition and account farming, with at least 75% focus on new business.
• Comfort with fast-paced, US/private equity-owned SaaS scale-up environments, sales methodologies, and forecast accuracy.
• Professional demeanor, positive attitude, problem-solving skills, proactive learning, cross-department collaboration, and team spirit.
• Comfort with remote work, strong work ethic, good time management, and high self-motivation.
• Ideally based in Ireland or UK.
• Fluent in English; additional European languages (French preferred) are a plus.

Why Join Us:

At Cyara, you'll work with passionate colleagues committed to shared goals. We are an equal opportunity employer, fostering a diverse, inclusive, and harassment-free environment. Our culture is evolving, and we offer flexible work, competitive pay, and a results-oriented, fast-paced environment that values continuous improvement and a family-first attitude.

Cyara cares for its team - you'll feel this from day one. Join a global, growing company built on four core values: Deliver Excellence, Innovate Boldly, Integrity First, and Embrace Curiosity.

Interested? Apply online now. No agency inquiries, please, unless via our approved portal.