Senior Engineer (BMC Helix) - SC Active Clearance

Posted 9 hours 14 minutes ago by Infoplus Technologies UK Ltd

Contract
Not Specified
Other
Hampshire, Andover, United Kingdom, SP101
Job Description

We are currently working on an urgent contract opportunity for an SC Cleared BMC Helix Architect/Senior Engineer.

Location: Andover (2 days onsite per week)

Clearance: Active SC Clearance required

Skills & Experience Required

  • 8+ years' hands-on experience with BMC Remedy/BMC Helix ITSM at enterprise scale.
  • Deep expertise in Helix ITSM modules: Incident, Problem, Change, CMDB, Asset, Service Request, Knowledge.
  • Proficiency in AR System workflow (Filters, Escalations, Active Links) and Smart IT configuration.
  • Strong REST/SOAP API integration skills; experience with BMC Helix iPaaS/Integration Service.
  • Scripting ability in Python, PowerShell, or Bash for automation tasks.
  • Experience with BMC Helix Discovery (ADDM) and CMDB data modelling.
  • ITIL v4 Foundation certified (minimum); Managing Professional or Strategic Leader preferred.
  • Excellent communication skills and ability to lead technical workstreams across multi-team organizations.