Senior Employee Relations Consultant

As a Senior Employee Relations Consultant on a fixed term contract up until the end of March 2027, you will be working as part of a specialist HR team supporting business leaders with the most complex people management employee relations cases through to resolution, building trusted relationships with key business functions.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be quarterly in Swindon, London or Glasgow. If your application is successful, your hiring manager will provide further details on how this works.

Benefits

• Access to private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub - access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

What you'll be doing

You'll be part of a well valued and supportive team, acting as a trusted advisor to business leaders at all levels, building strong relationships, and managing a complex Employee Relations caseload. You'll operate at pace, with pragmatism, accuracy, and a commercial lens, delivering quality, consistent, and risk based end to end people management advice and solutions as well as providing hands on support for complex investigations, whistleblowing cases, formal hearings, meetings, and appeals.

In addition, you will ensure that leaders get the right support for their needs, working across the team to embed an evolved operating model, minimising handoffs and encouraging end to end ownership. You'll provide expert coaching, tailored training, and ER surgeries to line managers, facilitating the practical implementation of Nationwide's people policies and procedures.

About you

• Demonstrable experience in complex Employee Relations case management in a regulated, financial services, or unionised environment
• A strong relationship builder with the ability and passion to influence, partner, and coach managers on challenging people management issues
• A sound knowledge of employment law and applying this with a commercial lens in a workplace setting
• Excellent communication skills, both written and verbal, with experience in report writing
• Excellent attention to detail with the ability to balance workloads from different sources, and prioritise cases appropriately, managing stakeholder expectations
• Experience in identifying trends, process improvements, and proposing suitable solutions

Customer First Behaviours

• Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind.
• Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand.
• Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development.
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

Job Info

• Job Identification 2604
• Apply Before 04/24/2026, 10:55 PM
• Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Belfast City Hall, Belfast, Antrim, BT1 5AG, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB 21 High Street, Birmingham, West Midlands, B4 7SL, GB 47/49 Queen Street, Cardiff, CF10 2AS, GB 1st Floor Kings Park Rd, Northampton, Northamptonshire, NN3 6NW, GB 38 Carver Street, Sheffield, West Yorkshire, S1 4FS, GB 3 Red Hall Crescent, Wakefield, West Yorkshire, WF1 2DF, GB Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Masterton House, Dunfermline, Fife Region, KY11 8NX, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB 92/96 Argyle Street, Glasgow, Glasgow City, G2 8BQ, GB 28 King Street, Maidstone, ME14 1DA, GB 2 Spring Gardens, Manchester, M2 1EE, GB 32 St Stephens Street, Norwich, Norfolk, NR1 3SH, GB 7/11 Montague Street, Worthing, BN11 3AX, GB