Senior Delivery Manager - IT Services & Change

A leading IT services provider is seeking a Lead Delivery Manager to oversee service and change delivery for key accounts. This role involves managing a diverse team, maintaining high service standards, and ensuring customer satisfaction. Candidates should have extensive experience in IT Service Management, ideally with ITIL certification, and demonstrate strong leadership qualities. The position is based in Cambridge, UK, and offers a hybrid working model with full-time hours and a permanent contract.