Senior Customer Support Associate (Hybrid)

Reapit is seeking a Customer Support Analyst on a fixed term contract ending May 2027. You will handle customer queries, log incidents, triage tickets by priority, and deliver first-contact resolutions to minimise downtime.

The role emphasizes SLAs, problem solving, and teamwork in a fast-paced environment with hybrid working from Solihull three days a week and a competitive benefits package.