Senior Customer Success Manager - IT & AI, Hybrid, £75k OTE

Primis in London is seeking a Senior Customer Success Manager to own and grow a portfolio of 20-30 key accounts across IT, Security, Data, and AI services. You will lead onboarding, identify upsell opportunities, and deliver strategic reviews to demonstrate value.

Join a fast-scaling MSP with hybrid working in London. The role requires 5+ years in customer success, strong stakeholder engagement, and a track record of hitting retention and revenue targets.