Senior Customer Success Lead - Enterprise SaaS, Hybrid WFH

Posted 8 days 6 hours ago by Hammer Technologies Pty Ltd

Permanent

Full Time

Other

Lancashire, Manchester, United Kingdom, M21 0

Job Description

HammerTech is seeking a Senior Customer Success Consultant in Manchester to lead customer success for enterprise clients after implementation. This role focuses on adoption, renewals, and maximizing value from HammerTech across multiple projects and offices.

You will mentor the team, develop success metrics, and collaborate with Sales, Product, and Marketing to protect revenue and expand footprint. A strong SaaS background is essential.